bdk1 Terms and Conditions

1. General Provisions

bdk1 (hereinafter referred to as "we", "platform" or "site") is an online gaming and betting platform operated for users in Bangladesh. These Terms and Conditions ("Terms") form a legally binding agreement between you and bdk1.

By accessing our website, creating an account or using any of our services, you are unconditionally agreeing to these Terms. If you disagree with any part of these Terms, please refrain from using our services.

These Terms must be read together with our Privacy Policy and Responsible Gaming Policy, which form an inseparable part of this document.

1.1 Definitions

• "User" or "Member" — any person who operates a registered account on bdk1.
• "Services" — all gaming, betting and related features provided through bdk1.
• "Wallet" — your personal funds account on the platform.
• "Bonus" — additional credits or benefits granted for promotional purposes.

2. Eligibility and Registration

2.1 Age Requirement

You must be at least 21 years of age to use our services. Only those aged 21 or above are permitted to create an account and use bdk1. Any attempt by a minor to register an account is a violation of the law, and we reserve the right to immediately cancel such accounts.

2.2 One Person, One Account

Each person may create only one account. Having multiple accounts under the same person is prohibited. If multiple accounts are identified, all accounts and their balances may be forfeited.

2.3 Accuracy of Information

You must provide accurate, complete and up-to-date information at the time of registration. Providing incorrect or false information will result in immediate account closure and any winnings earned may be forfeited.

2.4 Identity Verification (KYC)

We may request identity verification at any time in the interest of security and compliance. A copy of your national identity card or passport may be required before processing a withdrawal. If verification is not completed, withdrawals may be delayed or suspended.

3. Account Security and Responsibility

It is your responsibility to keep your account password and login details completely confidential. You are personally responsible for all activities carried out on your account, whether authorized or not.

• Never share your account details with any third party.
• If you suspect unauthorized access to your account, notify our support team immediately.
• Always log out after logging in from a public or shared device.
• Use a strong password — a combination of letters, numbers and special characters.

For any issues related to account access, our 24/7 live chat support team is available to assist you.

4. Deposits and Withdrawals

4.1 Deposit Methods

bdk1 currently accepts deposits via the following payment methods: bKash, Nagad, Rocket and bank transfer. The minimum deposit amount for each method is ৳100 (one hundred taka).

4.2 Withdrawal Policy

The minimum withdrawal amount is ৳1,000 (one thousand taka). Withdrawal requests are generally processed within 5 to 30 minutes after verification.

• Withdrawals can only be made to the same method used for the deposit.
• Withdrawals may be delayed if account verification has not been completed.
• Wagering requirements must be met to withdraw bonus funds (see Section 5 for details).
• bdk1 reserves the right to temporarily suspend withdrawals in cases of suspicious activity.

4.3 Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳). Transactions in any other currency are not accepted.

4.4 Failed Transactions

If a transaction fails due to a technical error or payment gateway issue, we will attempt to resolve it as quickly as possible. In such cases, please contact us via live chat.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳10,000. The wagering requirement for this bonus is 20 times (20x) the original bonus amount.

For example: if you deposit ৳1,000 and receive a ৳1,000 bonus, you must wager a total of ৳20,000 (20 × ৳1,000) before making a withdrawal.

5.2 General Bonus Terms

• Wagering requirements must be met within 30 days of receiving the bonus.
• You may not participate in the same promotion more than once.
• Bonus funds cannot be transferred directly to a third party.
• bdk1 reserves the right to modify or cancel any promotional offer at any time.
• Accounts created or operated with the intent of exploiting bonus offers will be cancelled.

5.3 VIP Program

We have three VIP tiers for regular players:

• Bronze: Weekly cashback of up to 0.3%.
• Silver: Weekly cashback of up to 0.5%.
• Gold: Weekly cashback of up to 0.8%.

You can advance to a higher tier based on regular gaming activity and engagement with the platform. See the Current Offers page for full details on each tier's benefits.

6. Gaming Policy

6.1 Fair Play

bdk1 is committed to ensuring fair play. All games used on our platform are verified and operated using Random Number Generator (RNG) technology, which ensures that every outcome is completely random.

6.2 Technical Issues

If a game session is left incomplete due to a server outage, disconnection or other technical fault, bdk1 will have the final say in determining the validity of the round. A fair resolution will be sought for any incomplete rounds.

6.3 Responsible Gaming Tools

We provide users with the ability to set their own betting limits, take voluntary breaks and self-exclude. Contact our support team to use these tools. Visit our Responsible Gaming page for more information.

7. Prohibited Activities

The following activities are strictly prohibited and may result in account cancellation:

• Fraud, cheating or any form of dishonest conduct.
• Operating multiple accounts or using another person's account.
• Using bots, automated software or any other technology to play games.
• Misusing bonus offers or operating an account for the purpose of "bonus hunting".
• Money laundering or using funds from illegal sources.
• Harassing or attempting to harm another user.
• Attempting to breach the security of our systems or find vulnerabilities.
• Providing false information or forged documents.

If any of the above activities are identified, we reserve the right to immediately close the account, forfeit the balance and take legal action if necessary.

8. Intellectual Property

All content on the bdk1 platform — logos, graphics, software, designs, text and other materials — is part of our intellectual property and is protected under applicable law.

Beyond accessing the platform for personal, non-commercial purposes, reproducing, distributing, publishing or using any content for any other purpose without our prior written permission is prohibited.

9. Limitation of Liability

bdk1 will not be liable under any circumstances for the following:

• Losses caused by internet disconnection or your device.
• Unauthorized access to your account by a third party.
• Indirect, incidental or consequential losses.
• Events beyond our control (force majeure).

In any circumstance, bdk1's maximum liability will be limited to the value of the transaction that caused the loss.

10. Account Suspension and Closure

10.1 Closure at Our Initiative

We may suspend or permanently close an account without prior notice for the following reasons:

• Breach of any clause of these Terms.
• Suspicion of fraud or cheating.
• Extended inactivity (more than 12 consecutive months).
• Technical or regulatory reasons.

10.2 Closure at the User's Initiative

You may request the closure of your account at any time through our support team. Any outstanding balance may be withdrawn before the account is closed, subject to all bonus conditions being met.

11. Changes and Amendments

bdk1 reserves the right to partially or fully amend these Terms at any time. For significant changes, we will display a notice on the platform. Continued use of the platform after any changes will be considered your automatic agreement to the new terms.

It is your responsibility to visit this page regularly to stay informed about the latest Terms.

12. Contact and Complaints

If you have any questions, concerns or complaints about these Terms or our services, please contact us:

• Live Chat: 24/7 support available in Bengali.
• Email: [email protected]

We take every complaint seriously and are committed to resolving it as quickly as possible. After a complaint is submitted, we will conduct an investigation and inform you of the outcome.

12.1 Dispute Resolution

In case of a dispute, you should first try to resolve it with our support team. If a resolution cannot be reached through discussion, both parties may agree to accept third-party mediation.