bdk1's Privacy Policy
Your personal information is completely safe with us. Learn in detail here how bdk1 collects, uses, and keeps your information secure.
This privacy policy sets out the terms governing the collection and use of information between the bdk1 platform ("we", "us", or "bdk1") and its users ("you" or "member"). By using our website or registering an account, you will be considered to have given your full consent to the terms of this policy.
What Information We Collect
We collect the following types of information to ensure a convenient and secure experience for you on the bdk1 platform. This information is used solely for the purposes of operating the platform, improving services, and meeting legal obligations.
1.1 Identity Information
- Full name and date of birth
- Email address
- Residential address
- National ID card or passport number (for age verification)
1.2 Financial Information
- bKash, Nagad, Rocket account numbers (for transactions)
- Bank account details (for bank transfers)
- Deposit and withdrawal history
1.3 Usage Information
- IP address and device information
- Browser type and operating system
- Time spent on the platform, pages visited, and gaming activity
- Data collected through cookies and similar tracking technologies
How Information Is Used
We use your information only for the following legitimate purposes. Under no circumstances will your personal information be sold or rented to third parties.
| Purpose | Description |
|---|---|
| Account Management | Ensuring registration verification, login security, and profile management. |
| Financial Transactions | Processing deposits and withdrawals and preventing fraud. |
| Age and Identity Verification | Preventing access by those under 21 years of age in accordance with applicable policy in Bangladesh. |
| Customer Support | Providing assistance via 24/7 live chat and email. |
| Service Improvement | Improving the gaming experience, payment methods, and website functionality. |
| Legal Obligations | Complying with responsible gaming policy and applicable laws. |
| Marketing Communications | Sending offers and promotional information with your consent (can be cancelled at any time). |
Information Storage and Security
bdk1 gives the highest priority to the security of your information. We use industry-standard technology and processes to keep your personal and financial information secure.
3.1 Technical Security
- SSL/TLS Encryption: All data sent to and received from the platform is secured through 256-bit encryption.
- Firewall Protection: An advanced firewall system at the server level prevents unauthorized access.
- Secure Data Storage: Sensitive information is stored in encrypted databases.
- Regular Audits: System vulnerabilities are identified and addressed through third-party security audits.
3.2 Organizational Security
- Only authorized staff can access personal information, and they are bound by strict confidentiality agreements.
- The Least Privilege Principle is followed for data access.
- Staff regularly receive data protection training.
3.3 Data Retention Period
We retain your information for as long as your account is active and for as long as necessary afterward to meet legal obligations. After a request to close an account, any additional information is deleted once the legally required period has ended.
Sharing Information with Third Parties
bdk1 never sells your personal information. However, information may be shared with trusted partners in the following limited circumstances:
4.1 Payment Processing
We share necessary information with the relevant payment gateway providers to complete transactions via bKash, Nagad, Rocket, and bank transfer. These partners also comply with strict privacy policies.
4.2 Technology Service Providers
Technology companies involved in operating and maintaining the platform can access information only within the scope of providing their services. Data processing agreements are in place with them.
4.3 Legal Authorities
Information may be provided to authorities on the basis of a court order, legal investigation, or the requirements of applicable law.
Outside the circumstances mentioned above, no information about you will be transferred to third parties.
Cookie Policy
The bdk1 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your browsing experience.
5.1 Types of Cookies
- Essential Cookies: Essential for the core functioning of the platform — maintaining login sessions, security verification, and so on. These cookies cannot be disabled.
- Functional Cookies: Used to remember your preferences (language, display settings).
- Analytics Cookies: Help monitor platform performance and improve services.
5.2 Cookie Controls
You can disable non-essential cookies at any time from your browser settings. However, disabling some cookies may limit certain features of the platform.
Your Rights
As a member of the bdk1 platform, you have the following rights regarding your personal information:
6.1 Right of Access
You can request to know what information we are storing about you. Contact our customer support for assistance.
6.2 Right to Rectification
If any information stored in your profile is incorrect or incomplete, you can request a correction.
6.3 Right to Erasure
Where there is no need to fulfil a legal obligation, you can request that your information be deleted after a specified period following account closure.
6.4 Right to Opt Out of Marketing Communications
You can request to stop promotional emails or other marketing communications at any time. This will not affect the core services of your account.
6.5 Objection to Data Processing
You have the right to object to the processing of your information for specific purposes, though this may limit the provision of some services.
Protection of Minors' Information
bdk1 is for those aged 21 and over ("21+ only"). We do not knowingly collect personal information from minors.
There is a mandatory age verification process at registration. If we become aware that someone under the age of 21 is using our platform, their account will be closed immediately and any collected information will be securely deleted.
Changes to the Policy
bdk1 may update this privacy policy from time to time. For any significant changes, we will send a notice to the registered email address or display a notification on the platform.
Continuing to use the platform after the updated policy takes effect will be considered as your consent to the new policy. We therefore recommend that you visit this page regularly.
Privacy Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our team is always ready to assist you in Bengali.
Contact Methods
For privacy-related requests, mentioning "Privacy Request" in the subject line of your email will get you a faster response.